Can I pick up my print in person?
Yes. There is an option at check out for pick up but note we are not open on Fridays and pickup hours are 9 am to 4 pm EST.
Read MoreDo you ship outside the USA?
Yes, please Contact Us and we will work with you to customize your order!
Read MoreWhat is your Return Policy?
Vivid Metal Prints prides itself on perfection and superlative quality assurance. We never ship anything we wouldn’t hang in our own homes, and since each product is custom made to your specifications, the issue of returns rarely comes up. However, sometimes damage does occur in shipping. If you receive a damaged package please take pictures…
Read MoreWhat are your shipping options & pricing?
We ship UPS and USPS and LTL for larger prints*. *Our larger prints with a dimension greater than 45”, require special shipping and handling. For these, we build a custom wooden crate that securely fits all the units in your order. At checkout, you will be charged a $50 fee, after which you will be…
Read MoreHow long will it take my metal print to ship? Can you make a rush order?
Small prints ship in 2 – 3 business days. Large prints ship in 5 – 7 business days. Need it sooner? Call 336-283-8679 or email info@vividmetalprints.com to request Rush Processing.
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