Yes, but a RUSH Fee applies. See the chart below. If you need Rush Service- call us at 336-283.8679. NOTE- Our color guarantee does not apply to Rush Service. Orders must be submitted by 12:00pm EST complete with files, edition numbers, signatures, and framing details. Multiply the % below times the print price(before freight and taxes)…

We can ship up to a 40″ x 60″ print in a corrugated box via UPS or FedEx. When the size exceeds 40″ x 60″ for a Frame-to-edge and​ 30″ x 45″ for a recessed or float frame, then a wood crate and LTL/Truckload shipping is required. If you order a size that requires LTL…

We retain image files for 3 months for e-commerce customers and for 3 years for our pro accounts. If you want us to keep them longer, contact us to discuss storage fees.

Your complete satisfaction is our priority. If you are not happy with your metal print, let us know and we will make it right. If you choose not to get a proof, we cannot guarantee color. If your order is damaged during shipping we will replace it ASAP at no cost to you. If you’re unhappy with…

Our pricing is fair and competitive in the marketplace given our premier quality and customer service. However, we offer a variety of services for professionals and businesses designed to save you time and money. We are always open to discussing unique solutions to meet your needs. Contact us for more information.

We accept a wide range of file formats including JPEG, TIFF, and PNG. As for file size, 300 dpi at size/printing resolution works best. In general, the larger the file size the better the quality. However, file size does not necessarily determine photo quality. We set minimum resolution requirements on each product, so if your…

Yes we do! For all prints larger than 20” x 20” we proof on metal in our studio to ensure that we have processed your file correctly so that the dye-sublimation process will produce a perfect recreation of your image at scale. For a $30 fee we will mail two proofs of your image to…

At Vivid Metal Prints we do our best to accommodate all of our customers’ needs. If you need a custom size please follow these steps: 1. Go to https://vividmetalprints.wetransfer.com/ 2. Follow the instructions to upload your image file(s) 3. Please note in the “Message” box your desired size, finish, frame type, mount type, and any…

Choosing the right finish is a factor of two things: the content of your image and the space in which your print will live. Click here to see examples and learn more.

Yes, just email us at info@vividmetalprints.com and we will send you a PDF.