Satisfaction Guarantee
Your complete satisfaction is our priority. If you are not happy with your metal print, let us know and we will make it right.
If you choose not to get a proof, we cannot guarantee color.
If your order is damaged during shipping we will replace it ASAP at no cost to you.
If you’re unhappy with your order because of a mistake on your part, we will share the cost with you.
Certain restrictions apply:
- You must notify us via email with all the details and photos of the issue within three (3) days of receipt of your order.
- Make it right means we will replace it at our cost or credit your account at our option.
- We may ask you to return the print.
- There may be slight imperfections in the metal. We work hard to eliminate their visibility, but sometimes there are uncontrollable imperfections in the surface material. Therefore, we cannot reprint the entire image if they appear.
Contact Us:
info@vividmetalprints.com or phone: 336.283.8679